#1: Gorjan Lazarov – From old-school hotels to country leaders
You will get to know how Gorjan managed to change famous brand OREA Hotels & Resorts from oldshool hotels to country leaders. You will get tips on how he hires people to his all star team and how he leads and motivates them. Gorjan will also share with you his takeouts from the covid crisis and also mention what is the next big thing in hospitality.
#2: Rita Varga – How to enrich your hospitality career
In second episode Rita will share with you everything you need to know about how to enrich your hospitality career, what will be the best skills to have for future hospitality jobs, where you can learn them or what positions in hospitality industry will be removed. Also, whether you should you concentrate on soft or hard skills.
#3: Des O’Mahony – From decade(s) of entrepreneurship to the big acquisition
In third episode Des will his story about decade(s) of entrepreneurship that led to the big acquisition, tips how to keep good relationship between founders, team spirit or take out from Covid crisis.
#4: Rodrigo Teixeira – How we became the worldwide no.1 hospitality chatbot
In forth episode Rodrigo will share with you the secret how to build an effective AI chatbot, you will also get know an interesting story about how their AskSuite became the worldwide no.1 hospitality chatbot, the main KPIs to look at when using chatbots, culture in the company and company values or trends in the hospitality.
#5: Juanjo Rodriguez – The power of hotels network
In fifth episode Juanjo will share with you what is the story behind his successful company The Hotels Network and the big success during a covid crisis. The talk will be also about how to personalize the end-to-end online experience of guests and why is it important and you will also get to know the wide possibilities of networks.
#6: Monika Hilm – How to put people first
#7: Lennart de Haan – Modern keys for your guests
In the seventh episode Lennart will tell you everything you need to know about current key technologies, what is the correct guests journey, what is the difference between online and offline key access, what budget you should prepare when changing locks in your property. Will the plastic key cards be removed? Check the episode about Modern Keys.